No ADSL Detected

by Cecilia Chapman on 30 September 2010

in Computers, General Interest, Work From Home

It was noon Friday and I was happily doing stuff on my computer that you can only do with an Internet connection. Suddenly and without warning an alarm sounded –  I had total communications failure. My link to the connected outside world had been severed (quite literally as it turned out). The broadband router displayed the kiss of death…  ‘No ADSL detected' and as I soon discovered my telephone connection had died also. Oh Noooo!

I still had my mobile phone so dutifully informed BT my service provider but was told that it would all be sorted out in…. wait for it… THREE Working Days. i.e. Midnight Wednesday!  What?  That's FIVE Days!  My heart sunk and the big question loomed,  “Is there life without broadband?”.

Usually if your broadband connection goes down your Plan B would be to use the dial up connection via the telephone lines. Alas I didn't have that option because the landline was down too. We were stumped.

It seems an as yet unknown driver had been manoeuvreing his lorry a couple of hundred yards away and had managed to totally sever the telecoms communications cable running overhead. In one foul incident he had cut off at least seven neighbouring properties from the communication super highway. We were not pleased.

Most people have mobile phones these days but what do you do when you have no Internet?  Well you can go public and visit your local Internet cafe or take your laptop along to a Wi-Fi enabled fast food joint. Certain things I use reside on my main desktop PC only and not on the laptop.

 The answer was a USB dongle. A great little thing you just plug in and the Internet world is your oyster. We had a GPRS/EDGE enabled dongle available to use but in reality once you had loaded the thing onto the PC it took an age to connect to the internet and then a frustratingly long time to connect to most websites. Some sites it didn't handle well at all. They just didn't seem to like the slow connection and refused to work. Facebook was not too bad to access but Twitter was impossibly slow and even a saint would have lost patience waiting for the thing to load. The dongle however did allow me to carry out some essential tasks necessary to keep my home business ticking over.

By Tuesday I'd already had enough of the deathly slow dongle but at least I could do a few basic tasks with it.  I got excited when I saw a couple of vehicles including a ‘cherry picker' fitting a new cable down the road but night came and still no comms…

Day FIVE  arrived. A repair vehicle appears and a few hours later… Hurrah!!  We are up and running , all systems go.. Back in the real world of cyberspace, infinity and beyond.

My lesson learnt is that dongles are great for travel and those occasions when you haven't got anything else (although I'm told the 3G versions are faster). Windows 7 and many software programmes require constant upgrading and updating. A dongle, I found, is not the best thing to have when these updates keep demanding attention especially when you are trying to access other things. They take up too much bandwidth and time. In my opinion… you can't beat good old hardwired (or even Wi-Fi) ADSL Broadband.

One consolation is that in times like this I am very pleased indeed that my business can run on semi auto pilot with the use of an independent Internet marketing education and resource system doing the sorting, calling, training and support for me. Even when I can't be fully hands on it's working for me anyway, in the background, online, churning away.


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